Neighbor News
Who Says Three's a Crowd...not J.D. Powers!
Prudential Real Estate Ranks Highest in Customer Satisfaction in Three Home Buyer/Seller Segments:
* First-Time Home Buyer
*Repeat Home Buyer
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*First-Time Home Seller;
As the real estate market continues its recovery, real estate
companies that are able to effectively serve the needs of the large first-time home-buyer and -seller market will be better positioned to increase market share, according to the J.D. Power 2013 Home Buyer/Seller Satisfaction Study SM released today.
The study, now in its sixth year, measures customer satisfaction among first-time and repeat home buyers and sellers among the nation’s largest real estate companies. Overall satisfaction is measured across four factors of the home-buying experience: agent/salesperson; real estate office; closing process; and variety of additional services. Satisfaction is evaluated across five factors for the home-selling experience: agent/salesperson; real estate office; closing process; marketing; and variety of additional services.